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1. What are the hours of operation of City Hall?

Monday - Friday 8 am to 5 pm

2. When are the City Council Meetings?

The First and Third Monday of each month at 6:00 pm.

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1. How do I get ahold of Southern Airways?

You will need to call the reservation number at 800-329-0485.

Local Airport number is 308-252-5731, if no one answers it will ring to the reservation number.

2. Does the City of Chadron rent out hangar spaces?

Yes. Please call the Accounts Payable Clerk at (308)-432-0505 for more information and availability.

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1. Does my dog need a license?

Yes. All dogs older than six (6) months of age must be licensed.

2. Does my cat need a license?

No. Current City of Chadron Ordinances only specify that dogs need to be licensed.

3. Does my dog need to be vaccinated for rabies?

Yes. All dogs six months old or older must have a current rabies vaccination before a City of Chadron dog license can be issued. Dogs younger than six months old may not obtain a city dog license.

4. Why should I license my dog?

First and foremost it is the law. It is also a great identification tag to get your lost dog back to you. There are many cases where a dog gets loose from its owner, and is able to be reunited because of the license. No dog shall be harbored, kept, or owned without displaying a valid registration tag. The law applies regardless of whether the dog is kept inside or out.

5. What if my veterinarian advises against issuing a rabies shot?

Have your veterinarian write a letter on his/her letterhead stating why the rabies shot is not advised and present it to the Chadron Police Department. Please be advised that the due date for the application remains the same.

6. How often does the license have to be renewed?

Dog licenses must be renewed annually between December 1 and January 31.

7. How much does a dog license cost?

All dogs, six (6) months old or older, are required to have a City of Chadron Dog License. Below is some helpful information regarding City of Chadron Dog Licenses.

As of September 2019 the current City of Chadron Dog License fees are as follows:

January of each year, City of Chadron Dog Licenses will be available at the following rates:

1. Altered dogs (Spay or Neutered): $5.00
2. Intact (Non-altered dogs): $15.00
3. Replacement tags, in case yours is lost, are available for one half (1/2) the original fee.

NOTE: A thirty-day grace period is also allowed for anyone who acquires a new dog, moves into the area with a dog, or has a puppy that turns six (6) months old after February 1st of each year, allowing dog owners to purchase City of Chadron Dog Licenses at the above rates.

February 1^st through December 31^st of each year, City of Chadron Dog Licenses will be available at the following rates:

1. Altered dogs (Spay or Neutered): $20.00
2. Intact (Non-altered dogs): $40.00
3. Replacement tags, in case yours is lost, are available for one half (1/2) the original fee.

You can purchase a City of Chadron Dog license at your local veterinarian or at the Chadron Police Department. Please remember the following when considering your City of Chadron Dog License:

1. Dogs under the age of six (6) months old do not require a City of Chadron Dog License.
2. When purchasing a City of Chadron Dog License, proof of Rabies vaccination is required.
3. City of Chadron Dog Licenses need to be renewed January 1st of every year.

Advantages of purchasing a City of Chadron Dog License include:

1. If your dog gets loose and is located by Animal Control, the tag number allows an easy way to locate you, the owner.
2. In the event that your dog is impounded, if you have no prior Dog at Large offenses within twelve (12) months, the impound fee will be waived. Current impound fee is $40.00.
3. It is a quick way to identify if your dog, or someone else, has a current Rabies vaccination, so if you see a Dog at Large, you will have some assurance that the dog is healthy.

8. How do I replace a lost license?

If you or your pet loses a license, you can request a duplicate tag for ½ the price of the originally issued license. If your original license was issued for an intact dog, and you have since had your dog spay or neutered, bring proof into the Chadron Police Department and a duplicate license will be issued for ½ of the discounted price for spay/neutered dogs.

9. How do I transfer a license to a new owner?

The ownership of a current dog license can be transferred to another owner. The current owner on file, or executor of the current owner's estate, must present proof of transfer of animal signed by the original owner of the animal.

10. Is there a limit to the number of dogs I am allowed to own in Chadron?

Current City of Chadron Ordinance allows a person to own three (3) dogs. You may own four (4) or more animals if you live in appropriately zoned areas in Chadron and possess a current, valid kennel license.

11. If I move here from another county (in Nebraska), is that county's current license still valid?

Yes. We will exchange your current license with a City of Chadron dog license, at no cost, and honor it for the remainder of the current year. When that license expires, on January 31st of the following year, you will need to purchase a new City of Chadron dog license.

12. If I move here from another state, is that state's license valid?

No. You are required to purchase a license immediately upon arrival. You will need to provide proof of a current, valid rabies vaccination prior to obtaining a City of Chadron dog license.

13. What if I have more questions?

If you have further questions, or if you need assistance with dog licensing, please contact the Police Department at (308) 432-0510 24 hours a day, seven days a week.

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1. When do I need a building permit?

• All new construction, including additions, garages, accessory buildings of 120 sq feet or more, enclosing a porch, patio covers, carports, and fences.
• Repair when structural members are involved, or changing or enlarging an opening.
• Accessory buildings containing more than 120 square feet of floor area.
• Signs moved, altered, or newly installed.
• Moving or demolishing buildings.

2. How do I get a building permit?

Building permits are available at City Hall. Please contact the building official at (308) 432-0505.

3. Do I need a fence permit?

City Code requires all residential, commercial, and industrial zoned property to have a permit before erecting a new fence or replacing an existing fence with different material or increasing its height. Other districts do not require a fence permit.

4. Do I need a permit to replace a public sidewalk?

Yes. When installing a new sidewalk or replacing an old sidewalk a right of way permit is required.

5. Do I need a permit to construct a deck?

Permits are required for decks that are 30 inches above the ground or any deck that has a roof.

6. Do I need a permit to pour a concrete patio?

A permit is not required to pour concrete on private property. A building permit would be required to erect a roof over the patio.

7. Do I need a permit to add a curb cut or increase the size of my curb cut?

Yes, the City approves the location and width of the cut and inspects the approach before concrete can be poured.

8. Where are the corporate boundaries of the city?

The City of Chadron grows as land is subdivided and annexed so the city limit line is very jagged and constantly changing. There is a map displayed on our webpage or in the Building/Zoning Office that delineates the City Limits. Click here for City Boundary Map

9. Do I need a permit to place a shed on my property?

If the shed is 120 sq feet or larger a permit is required.

10. When do I need a chicken permit?

Residents can have up to 6 chickens and a $25 annual permit is required.

Enclosure are required and a minimum of 20 feet from the side property line and in the rear yard.

No roosters or free roaming chickens.

To inquire about a permit, contact the Building/Zoning Official at (308) 432-0505

11. What is the number that I am supposed to call before I dig?

The telephone number for Diggers Hot Line of Nebraska is 811. Diggers Hot Line is the State of Nebraska One Call System provider. It is free to call and can save you liability for damaged utilities if you don’t call.

12. Is a contractor license required to do business in Chadron?

Plumbers and Electricians are required to be licensed to do business in Chadron. A $35 occupation tax is required. Please inquire about bonding requirements and reciprocating a license from another jurisdiction.

Licenses are issued on a calendar year basis, and renewable each April.

If you wish to inquire please call the building/zoning official (308) 432-0505 for further information.

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1. What are the hours of operation?

Monday - Friday 8 am to 4 pm

No operations on City Holidays

2. How do I contact the bus?

The Chadron Public Transportation can be reached at (308) 432-0520 to arrange a ride within Chadron city limits. Please indicate to dispatcher your name, address and destination.

3. What is is the bus fare?

The service is free, although donations are accepted but not solicited.

4. Can the City Transit bus go out of the City limits?

Rides to the airport are by APPOINTMENT only.  Contact Chadron Public Transportation at 308-432-0520 to arrange a ride.

5. Where can I file a Discrimination Complaint?

You may fill a complaint form out which is located in the Title VI Requirements.

Title VI Complaint Form

6. What can I use the bus for?

The following priorities are set by federal guidelines:

1. Medical Services

2. Food Stores

3. Downtown Shopping

4. Educational Programs

5. Recreational Programs

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1. Whom should I contact about animal complaints?

The Chadron Police Department handles all animal complaints: abuse, neglect and barking. Please call the Police Department Non-Emergency (308) 432-0510

2. Is it okay to place snow from my driveway or sidewalk out into the street?

No. Snow removed from private property shall not be placed in or upon the public streets, alleys, sidewalks, or other public ways.

3. How tall can my grass/weeds be in my yard before it is out of compliance?

City code requires property owners to keep grass and weeds in their yards and vacant lots under 12 inches.

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1. What do the sirens mean?

They are Emergency Warning Signals

15-45 second two-tone or "hi-lo" is a Rescue Call
15-45 second rising and falling sound is a Fire Call
3 minute continuous steady sound is a Tornado
3 minute rising and falling sound is a Disaster

As a reminder the Westminster Chimes are sounded every day at 12:00 NOON.

2. When to or Not to Call 911?

REASONS TO CALL 911

• When you or someone else needs an ambulance

• Person calls 911 but is too frightened to speak due to the presence of a burglar or attacker in the home.

• To report a crime in progress such as a burglary or assault (fight)

• Child who does not know address calls 911 because mom or dad is ill

• Car accident involving injuries or lane blockage

• To report a fire

• If you or someone else is in immediate danger

REASONS NOT TO CALL 911

• To find out why the warning sirens are sounding

• To report a power outage. Instead call your local power company

• When you want to find out if someone has been arrested or is in jail

• When you are looking for general information or a phone number (City hall, local business.)

• When you are curious why there is a police officer or ambulance at the neighbor’s house

• To find out about weather or road conditions

• To find out about school/business closings

• For directions

• For a flat tire or if you run out of gas

• For stray dogs in the area

3. How do I learn more about the 911 Center?

If you or your youth, civic or other group/organization would like to learn more about your 911 Center or schedule a tour, please call 911 Supervisor Gale Kittell at (308) 432-0510 or Email.

Email

4. I will be living in the county. How do I get a rural address?

Rural address's are assigned by the E911 Supervisor. Please contact E911 Supervisor at the Communications Center at 308 432 0510 to request a 911 address application. Applications are available in person at 125 Main St, Chadron, NE. You also may request an application sent to you via fax or email.

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1. What are the library hours of operation?

Monday - Thursday 10:00 AM to 8:00 PM

Friday/Saturday 12:00 PM - 5:00 PM

Closed on Sunday

2. How do I get a library card?

You need to provide proof of residency and identity. For more information click Library Cards

3. How much is a library card?

Free!

4. Can I leave my child at the library?

No, Children must be supervised.

5. How do I renew material?

You may call to renew or have your account set up for renewal.

6. Can I get a temporary card?

Yes. With the deposit of $25.00

7. Can I put CD's and DVD's in the drop box?

No. The drop box is not equipped to handle fragile items. There will be a fine of $1.00 charged for each item.

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1. How do I find Greenwood Cemetery?

Greenwood Cemetery is located on West Highway 20 and is open during daylight hours for visitation.

2. Can flowers or floral arrangements be placed on the graves?

Flowers, floral arrangement, and ornaments of any kind shall NOT be allowed to be placed on any grave in the cemetery, with the following exceptions:
1) During funeral, and three days after;
2) Three days before Memorial Day and three days thereafter.

3. How do I reserve the Wilson Park Shelter?

Please call City Hall (308) 432-0505 for more details.

4. Are Tents, Canopies or Other Similar Items Allowed in the Parks?

No, items with steaks are not allowed in the parks due to  The City of Chadron having underground sprinkler systems in all parks.  The steaks could damage the pipes of the sprinkler system if placed in the wrong area.

For more information or questions, please call the City of Chadron Parks Department 308-432-0530

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1. How do I get a gun permit?

If you live in city limits you can apply for a hand gun permit through the Chadron Police Department. You will need a driver’s license that reflects your current address and $5.00 to process the application. If you live in the county you will need to get your permit through the Dawes County Sherriff’s office.

2. How do I get a copy of an accident report?

You can obtain a copy of your accident report resulting in less then $1000 in damages through the Chadron Police Department for $5.00. If the accident resulted in more than $1000 in damages you can obtain a copy of your accident report through the Chadron Police Department for $5.00 or you can get it through the Nebraska Department of Roads website.

Nebraska Department of Roads Accident Reports

3. How do I get a copy of a police report?

You can come into the Chadron Police Department to retrieve a police report for $0.25. However, the Chief of Police will review and approve the report and remove any information he deems non-public before it will be released.

4. If an incident happens outside of city limits, what law enforcement agency will handle my call?

Your call will be dispatched by the Chadron Police Department to the Dawes County Sherriff’s Office or the Nebraska State Patrol if you live in Dawes County.

5. How many law enforcement officers does the City of Chadron have?

The City of Chadron maintains a force of 15 personnel. One Police Chief, One Lieutenant, Three Sergeants, and Ten Police Officers.

6. What are the police department hours?

24 hours a day/7 days a week

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1. What is the pickup schedule?

Each town served by SWANN trucks is collected twice weekly. Roughly half of the town is collected on Monday and again on Thursday, with the other half collected on Tuesday and Friday.

Wednesdays are used to collect the green dumpsters (grass and leaves) from April thru November. Holidays force us to shorten the collection interval or abandon the green dumpster collection.

For more information please call (308) 432-4245

2. What can I take to a SWANN Collection site?

Tires, waste oil, scrap iron, appliances, automotive batteries, and construction/demolition debris can be taken to a local collection site by SWANN customers.

For more information call (308) 432-4245

3. How do I dispose an abandoned mobile home?

Please call Solid Waste Agency of Northwest Nebraska at (308) 432-4245.  

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1. How do I report a street light outage?

NPPD (Nebraska Public Power District) maintains the streetlights in the City of Chadron.

Call Customer Service at 877-275-6773 or go to the NPPD web site Click Here for website

2. There is a pothole in front of my house. Who can I call to fix it?

The Street Department is responsible for repairing potholes. Call the Street Department at
308-432-0528 during normal business hours.

3. When does the Street Department start plowing snow?

Normally the plows start at 4:00 am or after snow depths reach 3” to 5”.

Chadron Snow Removal Plan

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1. What utilities does the City provide and bill for?

Water, sewer, and trash are provided. Trash hauling is contracted out, but is billed through our City Office.

2. What does it cost to get utilities in my name?

Residential deposits are $115.00 

Commercial/Business deposits are 150% of highest bill for the last year for like use. 

The deposit needs to be paid before service can be placed in your name.

3. What is the reconnect fee if I am shut off for non-payment?

There is a $35 service fee to reconnect during the hours of 7:00 a.m. to 3:45 p.m. and it’s $100 service fee to reconnect after hours.

4. When is my utility bill due?

Bills are sent out on the 25th day of the month. We do have the option of emailing your bill also. Please contact us if you are interested in going paperless. Payment is due on the 15th of the following month. On the 16th a $15.00 late charge is assessed. Disconnect notices are sent out around the 1st of the month stating the past due amount and when disconnect day is.

5. Can I pay my utility bill online or over the phone?

We are now able to take payments over the phone or online  

To pay Phone:

Customers need to call 1-866-233-0912.  You will need your account number and address. 

There will be $1.25 fee to pay by phone.

You can also call to check their balance and there is no fee for that function.

To pay Online: 

Customers can go to the Online Bill Pay Icon or click the following link. You will need to know your account number and your last amount paid to set this up online.  

There is $1.25 fee to pay online.

You can also check your balance and past consumption at no fee.

Online Bill Pay

6. Can I have my bill automatically deducted from my checking account or with a credit card?

An automatic utility bill pay option is available. Payments are processed from the designated checking, savings, or credit card account on the 10th of each month. Forms for this are available at City Hall or on our website at Utility Starting Service Forms

7. What is a Curb Stop?

The Curb Stop is a water service shutoff valve located in a water service pipe near the curb and between the water main and the building. The property owner is responsible for keeping the Curb Stop in good working condition. City Ordinance § 17-203

8. How often is our water sampled?

The City water is tested weekly as required by the Nebraska Department of Health & Human Services.

9. Does the City add fluoride to the water?

No